Privacy Policy

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Effective Date: May 2025  
Company Name: Gower Golf Getaways
Website: www.gowergolfgetaways.com  

Contact: info@gowergolfgetaways.com

1. Introduction

Gower Golf Getaway is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and share your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are

We are a golf tour operator based in the United Kingdom, offering tailored golf travel experiences and related services.

Data Controller: Gower Golf Getaways

3. What Information We Collect

We may collect and process the following personal data:

• Identity Data: Name, title, date of birth.
• Contact Data: Email address, postal address, phone number.
• Booking & Travel Data: Tour preferences, accommodation needs, golf club information, passport or ID details (if required for booking).
• Financial Data: Payment card details (including processed securely through third-party payment providers).
• Technical Data: IP address, browser type, time zone setting, and website usage data.
• Marketing & Communications Data: Your preferences in receiving marketing from us.

4. How We Use Your Information

We will only use your personal data when the law allows us to, including:

• To manage your bookings and provide services.
• To respond to your enquiries or requests.
• To improve our website and customer experience.
• To send you marketing communications (only if you have consented).
• To comply with legal or regulatory obligations.

5. Legal Basis for Processing

We rely on the following lawful bases under the UK GDPR:

• Performance of a contract – to process bookings and provide services.
• Consent – for marketing communications.
• Legal obligation – to comply with applicable laws.
• Legitimate interests – to improve our services and operate our business efficiently.

6. Data Sharing

We may share your personal data with:

• Golf courses, hotels, and transport providers to arrange your trip.
• Payment service providers to process transactions.
• Professional advisors (e.g., accountants, lawyers) and regulators if required.
• IT service providers to support our systems and website.

We will never sell your personal data.

7. International Transfers

Some of our third-party providers may be located outside the UK. Where we transfer your personal data outside the UK, we ensure appropriate safeguards are in place (e.g. Standard Contractual Clauses or equivalent legal mechanisms).

8. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way.

9. Data Retention

We retain your personal data only as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements.

10. Your Legal Rights

Under UK GDPR, you have rights including:

• The right to access the personal data we hold about you.
• The right to correct inaccuracies.
• The right to request erasure.
• The right to restrict or object to processing.
• The right to data portability.
• The right to withdraw consent at any time (for marketing).

If you are unhappy with how we use your data, please contact us at info@gowergolfgetawats.com.

You can exercise your rights by contacting us at [Insert Contact Email]. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at www.ico.org.uk.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on our website.